Returns & Refunds
At Roseland Furniture, we want you to love your home, which is why we offer a straightforward 30-day return policy on all our items. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or our online portal with your order number and the reason for your return.
Prepare Your Items
Carefully repackage your furniture in its original packaging to ensure it remains protected during transit back to our warehouse.
Schedule Collection
For larger items, we will arrange a professional courier collection at a time that suits you, or provide a label for smaller parcel returns.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing